Someone said :
The bank, any Institution, or Company can't refuse to give you any information they they have on file about a person baring the Garda. under the Freedom of Information Act
But they’ll make you work for that info, like having to write in, when they are happy to take the money on the phone after a few security questions.
They use and abuse the data protection excuse.
Reminds me of someone at the French embassy who told a couple that their visa request was denied.
When asked why, he looked down at them, and point at a legal extract and said “legally I am not allowed to provide a reason”.
I read the legal reference: it said that legally they are not required to provide a reason, which makes sense and is OK, but is not the same as not being allowed...