Someone said :
@riot: she should check to see if the airline has a bereavement policy. when my dad died and i had to fly home suddenly i got a flight for half price.
EI, BD and BA do that.
I book a Ryanair for a thursday by accident once, and never realised until I turned up for my flight on tuesday
The guy changed it free after a bit of drama on my belhalf, [my Grandfather suddenly came to life again, only to die once more, and have his funeral as my destination] but this guy who facilitated the change was a handling agent.
He said to me that if Ryanair had been self ticketing at that airport, or even had one of their reps been around, I'd have paid or fortune, of just have to come back on the thursday.
I was very grateful that day to a childhood as a drama-school brat, and my ability to summon the tears when needed!!